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Answering the Call. Providing Solutions.

We provide U.S.-based customer contact services for our clients in a wide range of industries, including financial services, insurance, health care and telecommunications. Our specialties include providing clients flexible, high-quality business process outsourcing solutions with an emphasis on inbound customer care. We deliver both steady state and seasonal customer care support that offers reliable, secure and personalized conversations with its client’s customers.

Chime is for smart, progressive businesses that question the status quo

Our goals extend beyond Business Process Outsourcing. We strive to help companies succeed, individuals flourish, and communities thrive, because Chime knows we can make customer interactions better, and the world better, at the same time.

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#10Kby2020

Around the nation: Urban communities have a rich labor pool waiting for an opportunity, corporations have quality work they can redirect and communities have under resourced areas, waiting to be revitalized.

Together We Can Make a Difference: Connecting communities, corporations and employees in 10 cities to create 10,000 jobs by 2020

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The Chime Solutions Race for the Homeless 5k will support House of Dawn - a Transitional Living Program for homeless single women ages 18-23 and their children who need supportive housing assistance.

The 5K walk/run will take place at a certified 5K run site:

  • Lee Street Park
  • 155 Lee Street
  • Jonesboro, GA 30236

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Chime Solutions Launches Total Life Program, Helping Employees Win Outside of the Workplace

The Chime Total Life program consists of development courses and wellness programs offered to enhance all aspects of employee’s lives, including financial aptitude, physical health and mental health. The entire company has begun to take full …

Who We Are

Accessible and Responsive

We are transparent, easy to work with, flexible & responsive.

Proven Experience

Our leadership team has 200 years of collective experience in the Contact Center & BPO support industry.

People-Centered Culture

Our associates are fulfilled by their mission to help your customers.

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Services

  • Customer Care - Experts in providing ongoing, high quality customer care through proven staffing, training, operations and technology solutions
  • Seasonal support - Ramp up customer support during your peak seasons. Our team will give your business the helping hand it needs for both expected and unexpected surges in call volumes
  • BPO Service - Supporting your team and customers with our non-voice service options, including email, chat, verifications and social media.

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Culture

With a true passion for people, it is only right that we put people at the center of all that we do.

  • Open door policy
  • Transparently led leadership
  • State of the art facilities
  • Personal and professional development

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Experience

  • Over 20 years of experience in sales, customer care, tech support, account management and sales
  • Niche focused BPO delivering high end customer care interactions for Fortune 1000 clients

Don’t just take our word for it…

As chairman, my job is to help put citizens back to work. Chime Solutions brought 1,100 jobs to our county at a time when our unemployment rate was one of the highest in the state. They helped to put people back to work which had a direct impact on our economy. They provide good service, to depressed communities, provide stimulus, livable wages, business model is community friendly.

Jeffrey E. Turner

Chairman, Clayton County Board of Commissoners

Chime is an excellent place to work! They provide an open-door policy for any and all issues, and each issue is handled with the utmost respect and attention. It's so rare to have a company of this size have such a warm, family-like atmosphere

Colton Combs

Employee, Chime Solutions

Working for a company that pours into me both professionally and personally has been a game changer. Thanks to their growth opportunities, I can now provide a better life for not only myself, but my family.

Mikyle Crockett

Employee, Chime Solutions

Answering our needs comes first, but the fact that Chime gives back is a huge plus.

Healthcare Client Executive

We Are On A Mission

To Create 10,000 Jobs In The US By 2020

Communities - Corporations - Employees

We All Win

Chime In

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Locate Us

1000 Southlake Mall
Morrow, GA 30260

Call Us

Office: (404) 891-0772