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Answering the Call. Providing Solutions.

We provide U.S.-based customer contact services for our clients in a wide range of industries, including financial services, insurance, health care and telecommunications. Our specialties include providing clients flexible, high-quality business process outsourcing solutions with an emphasis on inbound customer care. We deliver both steady state and seasonal customer care support that offers reliable, secure and personalized conversations with its client’s customers.

Customer Service Delivered With Care.

Chime is for smart, progressive businesses. Our goals extend beyond Business Process Outsourcing. We strive to help companies succeed, individuals flourish, and communities thrive, because Chime knows we can make customer interactions better, and the world better, at the same time.

Who We Are

Accessible and Responsive

We are transparent, easy to work with, flexible & responsive.

Proven Experience

Our leadership team has 200 years of collective experience in the Contact Center & BPO support industry.

People-Centered Culture

Our associates are fulfilled by their mission to help your customers.

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Services

  • Customer Care - Experts in providing ongoing, high quality customer care through proven staffing, training, operations and technology solutions
  • Seasonal support - Ramp up customer support during your peak seasons. Our team will give your business the helping hand it needs for both expected and unexpected surges in call volumes
  • BPO Service - Supporting your team and customers with our non-voice service options, including email, chat, verifications and social media.

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Culture

With a true passion for people, it is only right that we put people at the center of all that we do.

  • Open door policy
  • Transparently led leadership
  • State of the art facilities
  • Personal and professional development

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Experience

  • Over 20 years of experience in sales, customer care, tech support, account management and sales
  • Niche focused BPO delivering high end customer care interactions for Fortune 1000 clients

Don’t just take our word for it…

This is a company built with PURPOSE. They treat their employees like family and have done wonders to reinvent Southlake Mall. This is definitely a company that has forward-thinking vision.

Paul Carpenter

Lionstar Films

As chairman, my job is to help put citizens back to work. Chime Solutions brought 1,100 jobs to our county at a time when our unemployment rate was one of the highest in the state. They helped to put people back to work which had a direct impact on our economy. They provide good service, to depressed communities, provide stimulus, livable wages, business model is community friendly.

Jeffrey E. Turner

Chairman, Clayton County Board of Commissoners

Chime is an excellent place to work! They provide an open-door policy for any and all issues, and each issue is handled with the utmost respect and attention. It's so rare to have a company of this size have such a warm, family-like atmosphere

Colton Combs

Employee, Chime Solutions

Answering our needs comes first, but the fact that Chime gives back is a huge plus.

Kaiser Permanente

Healthcare Client Executive

Our Mission:

To collaborate with our clients todeliver remarkable customer contact solutions through our unique people-firstculture, entrepreneurial growth mindset and community- centeredinvolvement

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Locate Us

1000 Southlake Mall
Morrow, GA 30260

Call Us

Office: (404) 891-0772